The trajectory of many high-tech products looks like this:
- Very expensive. Only a few exist in the world. They are heavily time-shared, and usually oversubscribed.
- Within the reach of institutions and corporations, but not individuals. The organization wants to maximize utilization.
- Corporations own many, as productivity enhancers, some wealthy or forward-looking individuals own one. Families time share theirs.
- Virtually everyone has one. To lack one is to fall behind. No longer a competitive advantage, the lack of the technology puts one at a disadvantage.
- Invisibility. Most people have or use several, but are not aware of it.
Depending on your age, you might have been thinking "cell phones", "computers", or even "televisions". I don’t think I have any blog readers old enough to have been thinking "telephones", "telegraphs", or "electric motors", but they all went through the same stages, too.
I feel very comfortable putting "cloud computing" in that list, too. Cloud computing is at stage 1. It’s expensive enough that there are a few in the world: Amazon AWS, Mosso, BungeeConnect, even Force.com. They’re shared, multitenant, and soon to be oversubscribed.
One day, I suspect that we’ll each have our own computing cloud attending us, formed out of the many computing devices that surround us every day, but I’m getting ahead of myself.
Before that, we’ll see enterprises, first large then medium and small, building their own computing clouds.
"Wait a minute," you object. "That misses the whole point of cloud computing. The entire purpose is to not own the infrastructure."
That’s true, today. It was also true, at one time, that farmers did not want to own their own steam engines. So, they outsourced the job. Farmers would own machines like threshers that had everything except the troublesome boiler and engine. Those required technical expertise to run, so the farmers left that job up to folks who would bring their steam engine around, hook it up to the thresher, and charge the farmer for the length of time he needed it. As steam engines got cheaper and safer, they eventually got built right into the thresher.
This next part may sound like FUD. It isn’t. I like cloud computing. I like virtualization. In fact, I think it’s about to revolutionize our industry.
I like it so much that I think every company should have one.
Why should a company build its own cloud, instead of going to one of the providers? Several reasons, some positive, some not so much.
On the positive side, an IT manager running a cloud can finally do real chargebacks to the business units that drive demand. Some do today, but on a larger-grained level… whole servers. With a private cloud, the IT manager could charge by the compute-hour, or by the megabit of bandwidth. He could charge for storage by the gigabyte, and with tiered rates for different avaialbility/continuity guarantees. Even better, he could allow the business units to do the kind of self-service that I can do today with a credit card and The Planet. (OK, The Planet isn’t a cloud provider, but I bet they’re thinking about it. Plus, I like them.)
I actually think this kind of self-service and fine-grained chargeback could help curb the out-of-control growth in IT spending, but that’s a different post.
This would seriously raise the level of discourse. Instead of fighting about server classes, rack space, power consumption, and rampant storage sprawl, IT could talk to the business about levels of service. Does this app need 24x7 performance management with automatic resource allocation to maintain a 2 second response time? Great, we can do that! This other one doesn’t need to be fast, but it had better work every single time a transaction goes through? We can do that, too! This application needs user experience monitoring, that database only needs non-redundant storage, because it can be recreated from other sources… it’s a better conversation to have than, "No, our corporate standard is WebSphere running on RedHat Enterprise Linux 4, with Dell PowerEdge servers. You can have any server you want, as long as it’s a Dell PowerEdge."
I also think that the gloss will come off of the cloud computing providers. (I know, most people still haven’t heard of them yet, but the gloss will inevitably come off.)
Accidents happen. Networks still break, today, and they will in the future too. Power failures happen. How would you defend yourself in a shareholders’ lawsuit after millions in losses thanks to a service provider failure? (Actually, that suggests there may be an insurance market developing here. Any time you’ve got quantifiable risk and someone willing to pay to defray that risk, sure as hell, you’ll find insurance companies.)
Service providers get oversubscribed. What happens when your application is slow, and remains slow for months? Having an SLA only means you get some money back, it doesn’t mean your problem will get fixed. It’s a dirty secret that some service providers are quite happy paying out credits, if they can avoid bigger costs. What’s your recourse? Transition costs. It costs a lot.
Latency matters. It might matter more today than ever before, since most internal applications have gone to web interfaces. Keeping your endpoints on your own network at least lets you control your own latency.
Then there’s security. Many of my clients are dealing with PCI audits and compliance. I have no idea what they’d say if I suggested moving their data into the cloud. I’m pretty certain I wouldn’t still be in the room to hear what they said. I’d probably be standing outside in the rain, trying to catch a cab back to the airport.
Like I said, I’m not trying to FUD cloud computing. I think that it’s so good that every company should have one.
There’s one more reason I think it makes sense to build internal clouds. I’ll talk about that in my next post.